Privacy Policy
Your privacy matters to us. This policy explains how Blythen Syl collects, uses, and protects your personal information when you use our software engineering education platform.
Information We Collect
When you interact with our platform, we collect various types of information to provide you with better educational services and improve your learning experience.
Personal Information
- Name, email address, and contact details when you register
- Educational background and programming experience level
- Payment information for course enrollments (processed securely through third-party providers)
- Profile information including learning preferences and goals
We also collect technical information automatically, including your IP address, browser type, device information, and how you navigate through our website. This helps us understand user behavior and improve our platform's performance.
How We Use Your Information
Your information serves multiple purposes in delivering our educational services. We process your data based on legitimate interests, contractual necessity, and your consent where required by Indian privacy laws.
Purpose | Data Used | Legal Basis |
---|---|---|
Course delivery and progress tracking | Account details, learning progress | Contract performance |
Communication about courses and updates | Email address, name | Legitimate interest |
Payment processing | Financial information | Contract performance |
Platform improvement and analytics | Usage data, technical information | Legitimate interest |
We never sell your personal information to third parties. Any sharing of data occurs only with trusted partners who help us deliver our services, and always under strict data protection agreements.
Data Storage and Security
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or destruction. Our data centers are located in India and comply with local data protection standards.
- SSL encryption for all data transmission
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to necessary data only
- Automated backup systems with encrypted storage
- Multi-factor authentication for administrative access
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course progress data is kept for 3 years after course completion, while basic account information is retained until you request deletion or 5 years of account inactivity.
Your Rights and Choices
Under Indian privacy laws and our commitment to data protection, you have several rights regarding your personal information. We make it easy for you to exercise these rights through your account dashboard or by contacting us directly.
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information in your profile
- Deletion: Request removal of your personal data, subject to legal requirements
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your information in certain circumstances
- Objection: Opt out of certain types of processing, including marketing communications
To exercise any of these rights, simply email us at the address provided below. We'll respond within 30 days and verify your identity before processing your request.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Types of Cookies We Use
- Essential cookies for website functionality and security
- Analytics cookies to understand user behavior and improve our services
- Preference cookies to remember your settings and customizations
- Performance cookies to monitor website speed and reliability
Third-Party Services
We work with carefully selected third-party providers to deliver our services effectively. These partners include payment processors, email service providers, and analytics platforms. Each partner is bound by strict data protection agreements.
Some third-party services may transfer data outside India. When this occurs, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.
Questions About Privacy?
If you have any questions about this privacy policy or how we handle your information, we're here to help.
Email us at [email protected]
or contact us at +91 9997760003
Blythen Syl
Flat No: 301, 3rd Floor, Behind 107 Bus stand
Dilsukh Nagar Main Rd, Dilsukhnagar
Hyderabad, Telangana 500060, India